● Emails about your order
● Order Status
● Cancellations
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● Secure shopping guarantee
● Privacy Policy
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Payment
Options We try to make it as easy as possible
for you to shop with us. Credit cards, Company Checks, and Purchase Orders are
accepted.
Credit Cards Accepted:
● Visa
● MasterCard
● American Express
For your security,
your billing name and address must match that of the credit card used for payment.
We reserve the right to cancel any order that does not match these criteria.
Company Checks
● We accept pre-payment by company check.
● Goods will ship after the check is received and has been processed.
Purchase Orders
Please contact us
regarding setting up an account.
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Sales
Tax State laws require we charge applicable
sales tax on orders shipped to addresses in the State of Arizona. All orders
outside Arizona will not be charged. |
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Discounts
& Codes Occasionally, we feature
promotional coupon / discount programs. Follow these steps for redeeming a discount.
● On the payment page of the Checkout Screen, enter the code
exactly as it was provided.
● Please note that all codes are case sensitive
● Click "Apply" to redeem your discount.
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Emails about your order
After you place your order, you will receive emails to confirm and track your
shipment. Below are examples of emails you may receive:
Your Order has been received
This email
confirms we have received your order. It includes your order number and other
important information. Please keep this email for your records.
Your Order has shipped
This email
informs you that your order or part of your order has shipped. You may receive
multiple emails depending on the items you ordered. The estimated arrival time and
appropriate tracking numbers are included in this email for your reference.
About Your Order
There are a few
reasons why you would receive this email, including: difficulty in processing your order,
inability to ship to the address provided, duplicate order, cancellation of order.
Should you receive an email like this, please call us immediately so the problem can be
addressed.
Feedback Requests
From time
to time, we send out customer surveys regarding our performance in
fulfilling your order. This is done to find ways to better
serve you.
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Order
Status Once your order has shipped, we will
email you regarding estimated arrival time and include appropriate tracking numbers for
your reference. |
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Cancellations
Occasionally, orders or parts of an order are cancelled by our
system for various reasons. Some reasons are:
● Item(s) not available
● Difficulty in processing your payment information
● Cannot ship to address provided
● Duplicate order was placed
● Cancelled due to a customer request
If your order is cancelled, you will receive a notice
regarding your order via email which will explain the reason for the cancellation.
You will not be billed for any cancelled items. If you are interested in alternative
products, please contact us by email for a recommendation.
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Damaged
or Defective Items
If you receive a damaged or
defective item, contact us within 2 business days of delivery at 623-556-5343.
Please supply the representative with your order number from the original confirmation
email. Our representative will also need your email address and phone number.
All About OSHA will make every reasonable effort to replace the item in a timely manner. |
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Returns You must call 623-556-5343 to receive a
RMA Number to get credit for returns.
Returns must be received no later than 14 days after
receipt by customer. All returns will be charged a 40% restocking fee. All
returns must be sent back in their original packaging in a resalable condition. You
can expect a refund in the same form of payment originally used for purchase. You
will be refunded the shipping cost only if the return is a result of a shipping error on
our part.
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About
Us To learn more about us, please visit our Company Info page. |
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Email,
Phone, Fax, Address
Emails can be sent to the
following address:
To reach us by phone:
● 623-556-5343 - Phone
● 623-556-2988 - Fax
Your standard mail correspondence should be sent to:
All About OSHA
16514 W. Sandia Park Drive
Surprise, AZ 85374-6293
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Secure
Shopping Guarantee
The All About OSHA web site uses secure sockets layer (SSL) to encrypt the transfer of
sensitive information, such as your account password and billing information, from your
web browser to our web server. |
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Privacy
Policy Please
refer to our Privacy Policy page for more information. |
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